Privacy Policy
Last Updated: June 17, 2026
1. Introduction
Welcome to Basement Bargains LTD (“Basement Bargains”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
2. Company Information
Registered Business Name: Basement Bargains LTD
Website: https://www.basementbargains.mu/
Facebook Page: https://www.facebook.com/p/Basement-Bargains-61568732773238/
For any privacy-related enquiries, please contact us through our website or Facebook page.
3. Information We Collect
When you visit our website, create an account, or place an order, we may collect the following information.
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order history
- Customer account information
Order Information
- Products ordered
- Order value
- Delivery preferences
- Shipping information
- Order status
Payment Verification Information
As we currently accept payments using Juice by MCB (Offline Payment), we may collect:
- Transaction reference number
- Payment confirmation number
- Payment amount
- Date and time of payment
- Proof of payment or screenshot (if submitted)
- Name associated with the payment (where applicable)
Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Shopping cart activity
- Website usage statistics
4. How We Use Your Information
We use your information to:
- Process your orders
- Verify payments
- Deliver purchased products
- Respond to customer enquiries
- Provide customer support
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Maintain accounting records
- Comply with legal obligations
- Send order confirmations and shipping updates
Where you have opted in, we may also send promotional emails regarding products, discounts, and special offers. You may unsubscribe at any time.
5. Payment Information
Basement Bargains LTD currently accepts payments using Juice by MCB through an offline payment process.
After placing an order, customers receive our Juice by MCB payment details. Once payment has been completed using the Juice by MCB application, customers must provide the transaction reference number or payment confirmation so we can verify the payment before processing the order.
For payment verification we may retain:
- Transaction reference number
- Confirmation number
- Payment amount
- Date and time of payment
- Proof of payment (if provided)
We use this information solely to verify payments, process orders, maintain accounting records, prevent fraud, and comply with legal obligations.
We do not collect or store:
- Bank account passwords
- Juice by MCB login credentials
- PIN numbers
- Debit or credit card information
All financial transactions are completed securely through the official Juice by MCB application.
6. WooCommerce
Our online store is powered by WooCommerce.
WooCommerce stores information necessary to:
- Process orders
- Manage customer accounts
- Calculate shipping
- Maintain shopping carts
- Generate invoices
- Maintain accounting records
7. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember items in your shopping cart
- Keep you logged in
- Save your preferences
- Improve website performance
- Analyse website traffic
You may disable cookies through your browser settings, although some website features may not function correctly.
8. Analytics
We may use website analytics tools to better understand how visitors use our website.
Analytics information may include:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on pages
- Referral source
- Approximate geographic location
This information helps us improve our website and customer experience.
9. Marketing Communications
If you subscribe to our newsletter or choose to receive marketing communications, we may send:
- New product announcements
- Promotions
- Discounts
- Seasonal offers
- Company news
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
10. Facebook and Social Media
We maintain an official Facebook page where customers can contact us and learn about our products.
If we implement Meta technologies such as Meta Pixel in the future, they may be used to measure advertising performance and improve customer experience.
Your use of Facebook is also subject to Meta’s own Privacy Policy.
11. Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary with:
- Delivery and courier companies
- Payment verification services
- Website hosting providers
- Email service providers
- Analytics providers
- Government authorities where legally required
We may also disclose payment verification information to our banking partner or competent authorities where necessary to investigate fraudulent transactions, resolve payment disputes, or comply with applicable laws.
12. Data Retention
We retain your information only for as long as necessary to:
- Process your orders
- Maintain customer accounts
- Meet accounting requirements
- Comply with tax obligations
- Resolve disputes
- Prevent fraud
- Meet legal obligations
13. Your Rights
Subject to applicable laws, including the Mauritius Data Protection Act 2017, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict processing
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal data
14. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
15. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
16. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
17. International Data Transfers
Some of our service providers may process data outside Mauritius. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. Any updates will be published on this page together with the revised “Last Updated” date.
19. Contact Us
Basement Bargains LTD
Website:
https://www.basementbargains.mu/
Facebook:
https://www.facebook.com/p/Basement-Bargains-61568732773238/
Email:
support@basementbargains.mu
Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Basement Bargains, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
